Referral programme

Referral terms

Version 2026-09-19. These terms apply alongside the Go Local terms and conditions.

1. Who can take part

The referral programme is open to Go Local customers with an active subscription that is up to date on payments.
The person making the referral must hold, or be authorised to act for, the referring business.

The referred business must be new to Go Local and must not already be in discussion with us about a website.
The referred business must purchase an eligible Go Local website subscription.
Self-referrals are not permitted, and referrals between businesses under the same ownership or control are not eligible.
One reward is available for each qualifying new customer. Where the same business is referred more than once, the first recorded referral applies.

A referral is recorded either when the new customer orders through the referrer’s unique referral link, or when Go Local matches an order to a referral form submitted beforehand.
Referral links remain attributed for 90 days from the date of the visit.

The reward becomes available after the referred customer’s third successful monthly payment.
Cancelled, refunded, charged-back, fraudulent or unpaid subscriptions do not qualify.
The referrer’s own account must be active and up to date at the point the reward is reviewed.

The referrer may choose either a £50 payment or £62.50 credit against future Go Local services.
The choice may be changed at any time until the reward is approved.
Account credit is applied to future Go Local invoices and has no cash value. It cannot be exchanged, transferred or refunded.

Every reward is reviewed and approved by a Go Local administrator before it is paid or applied.
Payment details are only requested after a reward qualifies, through a secure request. Bank details are never collected in the referral form or accepted by ordinary email.
Rewards are normally paid within 30 days of approval.

Go Local may withhold a reward where there is reasonable evidence of abuse, duplication or misrepresentation.
Go Local may change or withdraw the programme at any time. Referrals already recorded at that point will be honoured under the terms in force when they were made.
Personal information is handled in line with our privacy policy. Referred contacts are not added to marketing lists; separate consent is recorded if they later choose to subscribe.